Legal

Privacy Policy

Effective date: January 1, 2026  ·  Last updated: March 2026  ·  Applies to: Contract Intelligence by Moonbow AI
Plain English Summary
We collect only what we need to run your Contract Intelligence service — your account info, calendar and email data (to generate your briefings), and usage data (to improve the product). We never sell your data. We never use your data to train AI models. You can delete everything at any time.
Contents

1 Who We Are

Contract Intelligence is a product of Moonbow AI, LLC ("Moonbow AI," "we," "us," or "our"), a company based in the United States. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Contract Intelligence application, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Data Controller: Moonbow AI, LLC
Contact: support@moonbowai.com

2 What We Collect

2.1 Information You Provide Directly

2.2 Information from Service Usage

When you use Contract Intelligence, we process data you provide to deliver the service:

Data TypeExamplesPurpose
Contract DocumentsUploaded PDF, DOCX, or TXT files containing contract textAI analysis, obligation extraction, risk flag identification, key date tracking
Analysis ResultsExtracted parties, values, terms, risk flags, obligations, and key datesDisplaying your contract dashboard and sending alerts
Alert PreferencesEmail address, Slack webhook URL for notificationsSending contract expiry and risk alerts
Important
We process your uploaded content solely to provide the service. We never share your documents with other users or third parties beyond our sub-processors listed below. You can delete your data at any time.

2.3 Information Collected Automatically

3 How We Use Your Data

We use the information we collect for the following purposes:

AI & Your Data
When you upload a contract, the document text is sent to Anthropic's API to extract parties, values, terms, obligations, risk flags, and key dates. This data is transmitted securely and is governed by Anthropic's API data usage policy, which prohibits using API data for model training. We do not store the raw content of your emails or calendar events on our servers beyond what is needed to generate your briefing.

4 How We Share Your Data

We do not sell your personal information. We do not share your data with advertisers. We share data only in the following limited circumstances:

4.1 Service Providers (Sub-Processors)

We work with trusted third-party vendors who process data on our behalf:

VendorPurposeData Shared
AnthropicAI language model (Claude)Context data needed to generate your briefings and responses
StripePayment processingBilling information, subscription status
Supabase / Database providerData storageAll account and application data
SendGrid / Email providerEmail deliveryEmail address, briefing content
NetlifyWeb hostingIP address, request logs
n8nWorkflow automationTrigger data for automations you enable

All sub-processors are bound by data processing agreements and are prohibited from using your data for any purpose other than providing their service to us.

4.2 Legal Requirements

We may disclose your data if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Moonbow AI, our users, or the public.

4.3 Business Transfers

If Moonbow AI is acquired, merged, or sells substantially all of its assets, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specifically:

You may request earlier deletion at any time by contacting support@moonbowai.com.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, email support@moonbowai.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact support@moonbowai.com.

EEA / UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, we process your data under the legal bases of contract performance (to deliver the Service you signed up for) and legitimate interests (to improve and secure the Service). You have the right to lodge a complaint with your local data protection authority.

7 Cookies & Tracking

We use a minimal number of cookies and similar technologies:

We do not use tracking pixels, advertising cookies, or cross-site tracking. You can disable cookies in your browser settings, but some features of the Service may not function correctly without session cookies.

7 Security

We implement reasonable technical and organizational measures to protect your personal data, including:

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

7 Children's Privacy

The Service is designed for professional use by adults and is not directed at children under the age of 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete that information promptly. If you believe a child has provided us with personal information, please contact support@moonbowai.com.

7 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes — such as changes to what data we collect or how we share it — we will notify you by email at least 14 days before the change takes effect.

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated policy, you may cancel your account and request deletion of your data.

7 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: